Frequently Asked Questions

Yes, we always welcome new patients to our practice! Please see the list of insurances that we accept under the "Office Info-Insurances" Menu Tab. If you are new to the practice, please note that we need all prior records sent to our office before making your appointment. This gives our doctors adequate time to prepare before your appointment and that means less wait time. It also allows for us to give an appropriate amount of time for the appointment in case there are additional issues to discuss and make sure that the last well visit has been at least one year prior for insurance purposes. If the entire chart is unavailable in time, we ask that you please have your prior doctors office fax the last visit summary and all necessary labs to our office in the meantime. Thank you and welcome aboard!

Please note--which medication you're on when you fill out your paperwork.

Our office is open Monday through Friday. As our daily schedule is subject to change, please call to confirm office hours.

To make an appointment please call our office. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time (unless you're the first one in the morning and after lunch). This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us 24 hours before, so we can offer that time to someone else.

Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

Please refer to our Insurance page to review a list of accepted insurance providers.

We have a physician on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

You will receive a call quickly with any lab results that require urgent attention. You can expect the same for any abnormal lab results. The lab will send a letter informing you if your labs are normal. 

Please call the office if you haven't heard anything in 2 weeks. 

Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as pain medications are refilled during business hours on Monday through Friday only.

Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.

Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative.